Perspectives

Sharing our innate curiosity to uncover the why.

A balanced blend of helpful insights, practical advice, and thoughtful reflections. Enjoy and share.

Strategy & Insights

3 Digital Challenges in Times of Crisis & How to Overcome Them

In a crisis, companies face digital challenges like tight deadlines, crisis communication, and traffic surges. Overcome them with these solutions.

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Development

Voice Design Blog Series, Part 4: Four Steps to Launch an Alexa Skill

To launch an Alexa skill, focus on customer research, defining use cases, designing for natural interaction, and iterating with continuous feedback.

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Development

Voice Design Blog Series, Part 3: Answering the Question of ROI

Voice design for Alexa can enhance customer experiences and improve ROI through better service and engagement.

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Development

Voice Design Blog Series, Part 2: Key VUI Concepts & Nomenclature

Designing for voice user interfaces (VUI) requires understanding unique concepts like "skills," "intents," and "utterances."

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Development

Voice Design Blog Series, Part 1: Preparing for Voice as a Channel

Voice interfaces, like Alexa, are becoming powerful for brands. They offer natural interaction, save time, and increase accessibility.

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Development

Now is the Time to Think About Scaling Curbside

Curbside pickup, accelerated by COVID-19, is expected to remain popular. Businesses should scale and optimize it by focusing on customer-centric strategies.

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